Shelter

If you are currently experiencing homelessness or a housing crisis in Suburban Cook County and are seeking assistance with rent, security deposit, or utilities, the Entry Point Call Center conducts a brief Pre-Screen to determine if you are eligible for a referral for a full screening for Homelessness Prevention or Shelter Diversion with one of the providers in Suburban Cook County.

Diversion referrals are available for eligible households who are currently experiencing homelessness or will be within the next 48 hours. Diversion Case Managers at one of the homeless service providers in Suburban Cook County will work with you to try to find a safe place to stay and connect you with resources in the community. Due to limited availability, we cannot guarantee a direct connection from diversion to shelter, hotel vouchers, or street outreach services.

Entry Point - Suburban Cook Call Center

Call - (877) 426-6515

Call Center Hours

• Monday - Friday: 8:30am - 4:30pm

Note: Entry Point’s Call Center does not manage shelter placement or waitlists. For additional resources, please call 2-1-1.

Veterans

Call the National Call Center for Homeless Veterans at (877) 424-3838

• This is available 24/7

Fleeing Domestic Violence 

Call the Illinois Domestic Violence Hotline - (877) 863-6338

• This is available 24/7

• Or you can visit The Network's website to chat anonymously through the Chat Hotline located at the top of the website's homepage.

DV System Navigators can help people connect with domestic violence-specific services available through the Coordinated Entry system. Find your region below and connect with the DV System Navigator closest to you:

NORTH           

YWCA of Evanston – 847-718-1868

WINGS – 847-519-7828 

WEST

Sarah's Inn – 708-386-4225

PILLARS – 708-743-3194 

SOUTH

Anew – 708794-2140 ext. 310

Crisis Center for South Suburbia – 708-429-7255 ext. 250

Arab American Family Services – 312-967-6852 

You can also find additional information and resources at the Alliance to End Homelessness in Suburban Cook County website.

Please click here for warming center locations. 

Coordinated Entry System

Coordinated Entry is a community-wide network of nonprofit homeless service providers that connect people experiencing homelessness and housing instability with the resources they need. Individuals and families seeking shelter or living outside in places not meant for people to live in should connect with Coordinated Entry via the Entry Point Call Center. 

Call the Suburban Cook Entry Point Call Center at 877-426-6515, Monday through Friday from 8:30am - 4:30pm 

The Call Center does a screening for individuals who are experiencing homelessness or will experience homelessness within 48 hours and connects these households with a referral to a Diversion Partner Agency. Households who call the Call Center who will not be experiencing homelessness within 48 hours are screened for a homelessness prevention referral or provided information for 2-1-1.

Please click here to learn more about this process or view the image below.